Privacy Policy
Last updated: 26 June 2025
At Separett South Africa, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or shop with us.
Who We Are
Inspired Home Products (Pty) Ltd
Registration Number: 2019/522116/07
Business Address: D9-02 Tongaat Industrial Park, 9 Walter Reid Road, Tongaat, 4399, KwaZulu-Natal, South Africa
Email: [email protected]
What Personal Information We Collect
When you visit or purchase from our site, we may collect:
- Contact details: Name, phone number, email address, delivery address
- Order information: Products ordered, payment status, transaction reference
- Device info: IP address, browser type, cookies, pages viewed
- Account data: If you create an account, we store your username and order history
We do not store credit card numbers. Payments are securely processed through trusted third-party providers.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and customer support
- Improve our site and user experience
- Send you order confirmations, invoices, and support messages
- With your permission, send product updates or marketing emails
You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly.
Sharing Your Information
We do not sell or rent your personal data. We only share it with:
- Payment providers (to process transactions)
- Delivery partners (to deliver your order)
- Website tools (e.g. analytics, spam protection)
All third-party services we use follow strict data protection standards.
How We Store and Protect Your Data
We use secure servers, HTTPS encryption, and strong password protection to keep your data safe. Your personal information is only accessible by trained staff and authorised service providers.
Cookies
Our site uses cookies to improve functionality and gather usage statistics. You can control or disable cookies in your browser settings. Blocking cookies may affect site performance.
Your Rights Under POPIA
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Ask us to delete your personal data (where legally allowed)
- Withdraw consent for marketing communications
To make a request, please contact: [email protected]
Retention
We retain your personal data only as long as necessary for the purposes outlined above, or to comply with legal, tax, or regulatory obligations.
Third-Party Links
Our website may include links to third-party services (e.g., courier tracking, product manuals). We are not responsible for their privacy practices and encourage you to read their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised date. Continued use of our site indicates your acceptance of the updated policy.
Contact Us
Have questions about your privacy?
Email us at [email protected]